Product Detail

Shipping & Delivering

Edmond Dahan appreciates your business and values our customers. Therefore, the company is proud to offer free international shipping, worldwide! There are no hidden fees or additional expenses that will be added onto the cost of the item (loose diamond or jewelry piece) at any point. However, Edmond Dahan recommends that you consult with your local tax official to see what import duties and/or VAT you are required to pay in your place of residence. Edmond Dahan Diamonds will not be responsible for any duties, VAT, taxes or surcharges levied by the customer’s country. Additional information regarding anything purchased through https://color-diamonds.net: All orders are fully insured before shipping by Edmond Dahan Shipments usually take between 3-5 business days after Edmond Dahan Diamonds receives final payment for the order. Please check with one of Edmond Dahan Diamonds representative in order to verify shipping times specific to your country as they may vary. Shipments cannot be made to P.O. boxes. Therefore, a proper shipping address, telephone number, and name of receiver must be provided before the sale is complete. Orders received and paid for on Thursday will be shipped on Sunday, which is a working day in Israel. No item is shipped until full payment has been received. Every item is shipped with an invoice and an appraisal if one has been requested.

48-72 Hour Shipping

All items listed on Edmond Dahan's website https://color-diamonds.net will be shipped out within 48-72 business hours from the moment the payment is received and clears at Edmond Dahan's account at no additional cost. If the payment is only received on a Thursday, the shipment will be delayed until the following Monday. Any jewelry resizing required will be completed within the 72 business hour period in order that the jewelry items are ready to be sent out as soon as possible. Please note: 48-72 Hour Shipping will ensure the time frame in which the jewelry is sent, but can in no way guarantee the exact date by when it will arrive. Different countries have different importing regulations that are unfortunately not within Edmond Dahan control. Edmond Dahan will not be held accountable for any shipping delays. However, all sales team members will do whatever necessary to help rectify the problems in order to ensure a quick and easy delivery. The free international shipping is from the Edmond Dahan Diamonds office to the address provided by the customer. Edmond Dahan will not be responsible in the event that a shipment is held/stored with a carrier or by customs. Furthermore, if fees are applied, the customer will be held responsible to pay the charge in order to have the shipment released. If for any reasons the shipment must be returned back to the Edmond Dahan office, the customer will be held liable for the cost of the returning shipment. In the event that a customer chooses not to complete a transaction, any fees applied for storage and returned shipment will be deducted from the refund issued for the order.

100% Money Back Guarantee

Edmond Dahan provides a 30-day money-back guarantee, no questions asked. A full refund will be given under the following conditions. The merchandise must be returned or exchanged within 30 days upon its receipt, and must be in its original condition. The merchandise must not be damaged, worn, used or resized (excluding special orders). The merchandise must precisely match product data records. Original Certificate(s) must be returned with the merchandise.* *Items returned without the original certificate(s) will be charged a service fee. Fees start at $150, depending on the carat size and certificate type. Refunds are not issued for the value of the labor and administrative costs for custom designed jewelry. Refunds will be issued in the same method by which it was received, meaning the original form of payment via wire transfer, PayPal, or cash. In the event of a refund, approved refunds will reflect the amount of the transaction as mentioned on the invoice provided by Edmond Dahan. Edmond Dahan is not responsible for any additional fees or charges applied by the banks, any duties, VAT, taxes, or surcharges that may be levied by the customer's country of importation, or any other parties throughout the process. If Edmond Dahan chooses to authorize a refund after 30-days from the purchased date, 10% of the total cost will be deducted for any expenses paid. After 30 days from the point a loose diamond or piece of jewelry is reserved, if a customer neglects to complete the payment installations, Edmond Dahan reserves the right to cancel the reservation and return the fees paid, minus a $300.00 handling fee. Note: All Custom orders are non-refundable. Furthermore, should Edmond Dahan purchase any product(s) or diamond(s) at the request of the customer in order to create a custom designed piece of jewelry and the customer decides in the end not to purchase the jewelry, the requested products(s) or/and stone(s) will not be refunded. Refunds will be made in the original form of payment, by either wire transfer or PayPal. Diamonds, and jewelry are inspected upon receipt and prior to the issuance of a refund, exchange or credit. Merchandise that does not match product data in our records will be returned or refused. Please send the merchandise to our Israeli office: Edmond Dahan 21 Tuval St. 4-85 Diamond Tower, Israel's Diamonds Exchange. Ramat Gan, 52521 Israel. After sending the returned merchandise, please send an email with the tracking number and date of shipping to: dahan@dahancollection.com Please insure the merchandise against loss in transit and prepay freight and handling charges. Edmond Dahan is not responsible for any diamond or jewelry that it does not actually receive, or that is not returned in accordance with the terms mentioned above. Please remember to enclose a copy of the invoice you received with your shipment. We look forward to doing business with you again.

Conflict-Free Policy

Edmond Dahan shares your concerns of dealing with only 100% ethically mined minerals. The company guarantees not to sell, trade, endorse, or even engage with any products sourced from conflict areas. In total compliance with the Kimberley Process Certification Scheme (KPCS), the Patriot Act, and United Nations resolutions, the company is committed to only working with legitimate diamonds, gemstones, and 3TG (Tungsten, Tantalum, Tin, and Gold).

In addition, the company requires legally bound contracts between all suppliers which ensure we obtained ethically mined, conflict-free goods only through legitimate means. Edmond Dahan does not purchase polished diamonds from areas affected by in just activity, such as Ivory Coast, Angola, Liberia, the Democratic Republic of Congo, and Sierra Leone.

Edmond Dahan wants to instill confidence in our clients that we strive to do absolutely everything in our power to support a healthy ecosystem. This stems from the suppliers we deal with, through to the goods we use, and into the products we sell. Especially in today’s world with advanced technologies and interconnected communications, our commitment is to always uphold optimal respect to all environmental, social, and safety practices. Our reputation is important to us, so please don’t hesitate to reach out with any questions or concerns.

Billing Information

In order to make your purchase as easy as possible, Edmond Dahan accepts a number of different payment methods. All payments can be made through a Bank Transfer or PayPal. Further information about the different payment methods available, can be found within the 'Checkout' of any product on the website.
Please read through the information below as the prices may vary depending on the payment method used.

PayPal

PayPal is recognized as the safest method of making an online payment. The service enables payments through any of the major credit cards, in addition to accepting bank account payments or PayPal Smart Connect payments. The PayPal supported major credit cards include Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. In order to make payments through PayPal, Edmond Dahan offers verified and secured, ‘SSL approved,’ links directly to PayPal that are already connected to the product, from within the ‘Checkout’ of any product on the website. Kindly notice that all payments made by PayPal will include an additional 4% fee from the sum of the total purchase price.

Wire Transfer

Transferring funds from one bank account to another is considered one of the quickest and safest methods of payment, especially when dealing with large amounts. Edmond Dahan provides the bank details so that any customer may conveniently transfer funds directly from their bank account into Edmond Dahan bank account.
When a payment is made by wire transfer, an automatic 1.5% discount is applied to the regular listed cost price in your shopping cart!
All prices displayed on https://color-diamonds.net are currently & by difult shown in the United States Currency Format. (US Format - $1,234,567.89 – One million, two hundred and thirty four thousand five hundred and sixty seven dollars, and eighty nine cents). This means that even if the price is quoted in the official currency of the eurozone, EURO, it will be shown in the US format as well.

Secure Shopping

Whenever customers are asked to enter private information on the website, including their name, address, or credit card information, it will be handled using a secure server (SSL 128) protocol. The encryption technology that Edmond Dahan uses is the most advanced presently available. Customers who prefer not to order through the Internet can use the Pay by Phone option, and leave their contact details, or send us an email to dahan@dahancollection.com and a representative will contact you.